Frequently Asked Questions
What is LuQta?
LuQta is a global AI-powered engagement platform that enables businesses, organizations, governments, and individuals (such as influencers, podcasters, and creators) to run fully managed contests and reward campaigns.
Engagements run either on the LuQta-branded B2C mobile app — which participants everywhere can download and use to join, engage, and win — or, with Web QR, entirely in the mobile browser: participants scan a QR code or tap a link and play instantly, with no app download and no account required.
How does it work?
Choose a subscription package.
Provide the prizes of your choice.
LuQta designs, runs, and manages the contest end-to-end.
Participants join via the LuQta app, or — with Web QR — directly in their mobile browser by scanning a QR code or tapping a link.
You receive full compliance, reporting, and ROI tracking.
How do I register as a client?
Go to the LuQta client dashboard.
Click Register as Client.
Fill in the company profile details (Company Name, Industry, Email, Phone, etc.).
Verify your account via email/OTP.
Choose a subscription plan to get started.
Do participants need to download an app?
Not with Web QR. Participants scan a QR code or tap a link and the engagement opens directly in their mobile browser — no download, no account creation. Engagements on our B2C, SDK, and White-Label models run inside the relevant app experience.
How quickly can a Web QR engagement go live?
Web QR is built for speed: because there is no app build or SDK integration, an engagement can go from signed agreement to a live, scannable QR code within days.
What is the difference between Web QR and the LuQta B2C app?
The B2C app offers the full LuQta experience — profiles, ongoing programs, and the complete AR feature set. Web QR is the fastest entry point: a single engagement, played instantly in the browser, ideal for one-off activations and campaigns. Both run on the same AI engine, fraud protection, and reporting.
What payment methods are supported?
Credit/Debit Card (with option to save card)
Bank Transfer
Cheque (recorded manually)
Cash (recorded manually)
Can I cancel my subscription?
Yes
Monthly plans can be canceled with notice.
Annual plans may have restrictions. Contact us for details.
What happens if my subscription ends while a contest is running?
The contest will be paused automatically. You'll need to renew your plan to continue.
Who manages the contests?
LuQta manages all campaigns end-to-end. Clients provide the prizes, while participants always access contests exclusively through the LuQta B2C app.
We have a Contest Operations Team and a Creativity Team who ensure contests are smooth, innovative, and impactful.
Can I customize my contests?
Yes, you can set:
Audience (age, gender, location)
Contest type (Public vs Private with access code)
Contest levels and tasks
Rewards and prizes
How do I track contest performance?
The dashboard provides real-time analytics including:
Number of participants
Task completion rates
Engagement level per contest
Prizes claimed/delivered
Can I export contest details?
Yes. Contest details and results can be exported to PDF/Excel.
What is LuQta?
LuQta is a global AI-powered engagement platform that enables businesses, organizations, governments, and individuals (such as influencers, podcasters, and creators) to run fully managed contests and reward campaigns.
Engagements run either on the LuQta-branded B2C mobile app — which participants everywhere can download and use to join, engage, and win — or, with Web QR, entirely in the mobile browser: participants scan a QR code or tap a link and play instantly, with no app download and no account required.
How does it work?
- Choose a subscription package.
- Provide the prizes of your choice.
- LuQta designs, runs, and manages the contest end-to-end.
- Participants join via the LuQta app, or — with Web QR — directly in their mobile browser by scanning a QR code or tapping a link.
- You receive full compliance, reporting, and ROI tracking.
Who manages the contests?
- LuQta manages all campaigns end-to-end. Clients provide the prizes, while participants always access contests exclusively through the LuQta B2C app.
- We have a Contest Operations Team and a Creativity Team who ensure contests are smooth, innovative, and impactful.
Is LuQta a global platform?
Yes. While launching in MENA & Africa first, LuQta is built for global scalability.
How can I become a LuQta Partner?
- Local Partner Program → For companies helping expand LuQta in local markets.
- Country Manager Program → For individuals with strong networks who lead LuQta operations nationally.
What role does AI play in LuQta contests?
AI is continuously evolving to enable smarter insights, automation, and innovation in marketing:
- Suggests engaging formats.
- Optimizes campaign timing and duration.
- Personalizes user experience.
- Provides analytics and ROI predictions.
How do I join contests?
Download the LuQta app (iOS/Android).
Create your account.
Browse available contests.
Join, complete tasks/levels, and win prizes.
Is LuQta free to use for participants?
Yes. The app is 100% free to download and join contests.
Do I need to pay to participate?
No. Participation is free unless a contest specifically requires a purchase (e.g., buy & win).
What types of contests can I join?
- Public Contests → open to everyone.
- Private Contests → require an access code from a company, school, or organization.
What kind of tasks will I do in contests?
Examples:
- Answer quizzes
- Upload screenshots or receipts
- Visit a website and find a code
- Download an app and register
- Share content on social media
Can I join contests in different countries?
Yes. The LuQta app is global. Some contests may be location-restricted depending on the client.
What prizes can I win?
Cash rewards
Gift cards & vouchers
Products & merchandise
Exclusive services or experiences
How are winners selected?
Winners are chosen transparently inside the app.
LuQta ensures fairness and compliance.
How do I receive my prize?
Cash → via supported payment channels.
Vouchers → via email or inside the app.
Products → can be collected physically after the draw.
How do I log in?
You can log in using your registered phone number and password. Google SSO may also be available.
What if I forget my password?
Use the Forgot Password option on the login screen.
You’ll receive an OTP/email link to reset your password.
Is LuQta safe and secure?
Yes. LuQta uses enterprise-grade security to protect your data and ensure all contests are fair.
Will I get notifications about contests?
Yes. You’ll receive push notifications about new contests, prize announcements, and results.
Can I track my contest progress?
Yes. Each contest shows your progress per task/level inside the app.
